Our aim in providing such “open” VPS plans was to allow subscribers to use as much of the server resources as were available and idle at the time while still providing guaranteed resources. At about the time of your issue a few of our hardware nodes were suffering from abuse of these “ideals”. So we took action and restricted burstable resources, increased swap and migrated heavy use VPS’s as an immediate measure to increase performance.
As of today we have doubled all our hardware resources (servers up to 32Gb RAM) with no increase in VPS density per hardware node. DISK wait is practically zero and we have a host of happy customers.
Please contact me directly should you require information rather than through general support channels. We appreciate the peer review of our services and the opportunity to prove ourselves.
Hi Scott.
Sorry to hear that you had issues with Web24.
Our aim in providing such “open” VPS plans was to allow subscribers to use as much of the server resources as were available and idle at the time while still providing guaranteed resources. At about the time of your issue a few of our hardware nodes were suffering from abuse of these “ideals”. So we took action and restricted burstable resources, increased swap and migrated heavy use VPS’s as an immediate measure to increase performance.
As of today we have doubled all our hardware resources (servers up to 32Gb RAM) with no increase in VPS density per hardware node. DISK wait is practically zero and we have a host of happy customers.
Please contact me directly should you require information rather than through general support channels. We appreciate the peer review of our services and the opportunity to prove ourselves.