A.Sinclair (not verified) on February 28, 2008 - 1:00pm.
Hi Dan.
The incident was reported on our website as it unfolded throughout the night. You can see a history of the incident in our news section: Link
Web24 Management met with Fujitsu National Data center manager, National Networks Manager and Melbourne DC manager yesterday afternoon to discuss this issue. Together we have put in place an escalation procedure to fail over to the secondary link immediately should a non-hard failure occur (packets still able to traverse link) on the primary link
We offer our sincere apologies to our customer for this service interruption
Hi Dan.
The incident was reported on our website as it unfolded throughout the night. You can see a history of the incident in our news section: Link
Web24 Management met with Fujitsu National Data center manager, National Networks Manager and Melbourne DC manager yesterday afternoon to discuss this issue. Together we have put in place an escalation procedure to fail over to the secondary link immediately should a non-hard failure occur (packets still able to traverse link) on the primary link
We offer our sincere apologies to our customer for this service interruption