1) Yes, you are initially limited to 1000 emails per day on your dedicated server. It’s incredibly difficult to fix this. You .. oh my god.. submit a trouble ticket and ask for more relays. It’s an anti-spam measure.

2) Every time I call godaddy, I get an answer within 10 minutes. Most of the time when I dial, someone just picks right up after I go through the system to pick “sales” or “support” – I do call at night, so this may not be true if you’re calling at 11am on a monday. I’ve NEVER had to wait 24 hours for an answer to a problem, even when I accidentally killed one of my servers, they had it back up in 2 hrs

3) I’ve canceled and had refunded hosting plans, email plans, ssls, and dedicated servers. Never had a problem.

4) You seem to have a personal grudge against godaddy. Are you maybe an ex employee? GoDaddy isn’t outsourced in any way. Call them. Ask them. They are in phoenix.

To spite the GoDaddy rules, I do what I want and nobody from support has contacted me about it. I think those rules are mainly there to be able to enforce a reasonable rule of law.. if someone is sending spam from a dedicated server, it’s still their problem, so they have a way to give you the boot if they needed to.

As for off-site backups… I’de say that’s one of my top reasons for using them. It works great and it’s sooooo much cheaper than the bloated commercial crap that is out there. And for most people it doesn’t even begin to overload their system. I’ve known people who stored their entire mp3 and divx collection on there… I’m sure that taxed their resources “unreasonably”.

Their My Account area sucks, but the tools you access from the My Account area are absolutely amazing. It makes me dizzy with marketing crap they try to throw at you once you are in your own account. All the colors and excessive layers of navigation make it a real pain in the arse to get familiar with, but their web-based tools and utilities are excellent!!! That’s probably another big reason I stay with them. I dred every time I login though.. that My Account area should be shot. If they want to sell me, sell me on ease of use, not force of hand. That’s never going to win me over.

Also, perfomance sucks in the early hours of the morning EDT. I assume they are backing up their systems around that time. It’s a real pill if you wake up early to do something.